FAQs
Frequently Asked Questions
About GoGeneric
What is GoGeneric?
GoGeneric is your reliable source for affordable, high-quality generic medicines, conveniently free delivered to your doorstep.
Are the generics as effective as branded medicines?
Absolutely! GoGeneric ensures generics with the same effectiveness as their branded counterparts, but at a significantly lower cost.
Is GoGeneric safe and reliable?
Yes, GoGeneric prioritizes your health and ensures the safety and reliability of the generic medicines provided.
Order
How do I place an order?
Easily order by sending a photo of your prescription to our WhatsApp number. We'll guide you through the process for a seamless experience.
Is doorstep delivery available in my area?
Free Doorstep delivery in every pincode
How can I track my order?
Once your order is confirmed, we provide real-time updates on the delivery status through WhatsApp, keeping you informed at every step.
How can I contact GoGeneric for support?
You can easily contact GoGeneric for support by reaching out to us on the same WhatsApp number where you placed your order
Shipping
Do you provide free shipping?
Yes, we offer free shipping to every pincode.
How long does shipping take?
Shipping usually takes 3-5 business days depending on your location.
Can I change my shipping address after placing the order?
You can contact our support team on the same WhatsApp number used to place your order to change your shipping address.